External Devices

Using External Devices

External Devices is where Relay stores consoles, wireless receivers, and other production devices used by modules and automations.

Open External Devices

1. Open Relay > Settings.
2. Select External Devices.

Add a Device Manually

1. Click Add Device.
2. Enter a name.
3. Choose the device type.
4. Enter network settings such as host/IP and port if required.
5. Select the closest model.
6. Save the device.

Scan the Network (BETA)

1. Open External Devices.
2. Click Scan Network.
3. Select discovered devices.
4. Add them to your dashboard.

Some devices do not respond to discovery and must be added manually by IP address.

Device List Tools

• Search by name, model, or IP.
• Reorder devices.
• Collapse or expand device groups.
• Resync device names.
• Delete selected devices or delete all devices.

Troubleshooting

If discovery finds nothing, confirm Local Network permission is enabled for Relay and that devices are on the same subnet.

Adding Audio Consoles

Audio consoles can be used in Relay for channel names, assignments, snapshots, cues, scene recall, and Automation View destinations.

Add an Audio Console

1. Open Relay > Settings > External Devices.
2. Click Add Device.
3. Set Device Type to Audio Console.
4. Choose the console model or family.
5. Enter the required host/IP and port.
6. Configure model-specific options.
7. Save the device.

Supported Console Workflows

Fully Supported Console Brands:

• DiGiCo SD & Quantum
• Behringer X32/Midas M32
• Allen & Heath Qu Series (5, 6, & 7 and Dante integrated versions)

Beta Supported Console Brands:

• Allen & Heath dLive, Avantis, SQ series

Depending on model and configuration, Relay can support:

• Channel-name sync
• Scene or snapshot recall
• Sending Planning Center assignments to channels
• Sending rundown snapshots or cues
• MIDI-based scene mapping
• Automation View console destinations

Model Notes

• X32/M32: Configure send mode for cues or snippets and sync channel names from the console.
• Allen & Heath Qu: Uses MIDI over TCP/IP on the console network port.
• Allen & Heath dLive/Avantis: Choose MixRack or Surface target and configure TLS/MIDI options as needed.
• DiGiCo: Import a show RTF to populate input channel mapping when needed.

Troubleshooting

If a console does not respond, check the IP address, port, model selection, and network path from the Mac to the console.

Using Shure Wireless Devices

Relay can monitor supported Shure wireless devices and show channel status on your dashboard.

Add a Shure Device

1. Open Relay > Settings > External Devices.
2. Click Add Device or use Scan Network.
3. Set the device type to Shure Wireless.
4. Enter the host/IP and port if adding manually.
5. Choose the Shure model.
6. Save the device.

Add a Shure Module

1. Add a Shure module to a tile.
2. Choose the device/channel in the inspector.
3. Choose display options, such as device name, channel name, IP/port, frequency, battery, RF, and audio meter.

PSM 900 Placeholders

Some Shure devices may be used as offline placeholders. These can help with assignment layouts but may not provide live network data.

Automation

Automation View can use Shure status triggers and Shure destination commands when supported by the device.

Troubleshooting

If a Shure module has no data, confirm the device is added, enabled, reachable on the network, and selected in the module inspector.