1.1.0, Relay also adds a stronger Relay Account workflow for restoring entitlements and linking supported purchases across devices.
Review your current status
- Open
Relay > Settings. - Select Subscription.
- Confirm whether Relay shows Free access, Pro access, or a linked account-backed entitlement.
Common tasks
- Activate a license
- Refresh license status
- Manage a subscription
- Deactivate a license on the current Mac
- Sign in to Relay Account by email link
- Refresh account entitlements
- Link an App Store subscription to Relay Account when prompted
Free vs. Pro
On the Free plan, most of Relay is fully usable — building dashboards, tiles, and most modules doesn’t require Pro. Two settings pages are locked until you activate Pro: External Devices (audio consoles, wireless receivers) and External Control (OSC/MIDI). If a settings page shows as locked, that’s why. Each license also has an activation limit — the number of Macs it can be active on at once, shown alongside your current activation count in the license popover. If you’ve moved to a new Mac and licensing won’t activate, you may need to deactivate an old device first.Relay Account
Relay Account can be used to:- restore user-scoped entitlements
- link supported App Store subscriptions
- keep account-backed licensing clearer across devices
Linking an App Store subscription
If Relay detects a pending App Store purchase that isn’t yet linked to a Relay Account, it shows a card with the product and transaction details and a prompt to connect an email. Enter your email, wait for the sign-in link (you can request another after a short cooldown if it doesn’t arrive), and follow it to finish linking — the purchase then shows as connected to that email going forward.Troubleshooting
If Pro features remain locked:- Confirm the Mac is online.
- Refresh the current license status.
- If you use Relay Account, refresh entitlements there too.
- If you purchased through the App Store, finish any pending account-link step shown in Settings.